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How Trade Shield transformed Credit Management for major South African supplier of stationery, office furniture, technology and cleaning products

The company, a trusted name in office solutions, faced a growing challenge: managing credit risk across a large and diverse customer base. Manual onboarding and debtor reviews were time-consuming and prone to delays, making it difficult to maintain accuracy and efficiency. 

In June 2024, the company partnered with Trade Shield. The goal was clear; streamline credit processes, improve risk visibility, and free up valuable time for the credit team. 

Challenge

 

Trade Shield introduced its automated digital onboarding and vetting platform, which: 

  • Digitally onboarded new customers with speed and precision. 
  • Monitored existing debtors continuously. 
  • Delivered daily risk profiles and recommended credit limits. 
  • Automated reviews that previously required hours of manual work. 
 

Solution

 
Trade Shield introduced its automated digital onboarding and vetting platform, which: 
  • Digitally onboarded new customers with speed and precision. 
  • Monitored existing debtors continuously. 
  • Delivered daily risk profiles and recommended credit limits. 
  • Automated reviews that previously required hours of manual work. 

 

Impact 

 

The results were immediate and measurable: 

  • Faster Processes: Credit reviews that once took days were completed in record time. 
  • Improved Accuracy: Risk assessments became more reliable, reducing exposure. 
  • Operational Efficiency: The credit team could focus on strategic decisions instead of repetitive tasks.

The company now enjoys a streamlined, data-driven credit management processthanks to Trade Shield’s innovative approach and unwavering support. 

Why Trade Shield
  • Proven reliability and adaptability for large-scale operations. 
  • Scalable automation for compliance and efficiency. 
  • Exceptional client support and innovation-driven partnership. 

Client Testimonial

Trade Shield demonstrates a strong commitment to service excellence, data accuracy, and partnership. Their reporting is timely, and their advice is practical and commercially sound.

Group Credit Manager

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