Helesha, Author at Trade Shield

Leading Global FMCG Company achieves +58% Growth in Purchase Volumes with Predictive Credit Automation

A leading FMCG company with a turnover of nearly $1 billion, produces and exports a portfolio of beloved brands. Facing a saturated local market, the company needed to unlock revenue and profitability growth by maximizing opportunities within its existing customer base.

Challenge

Limited room for expansion in domestic markets.
Need to grow wallet share among existing credit customers.
Maintain credit risk controls while driving higher purchase volumes.

Solution

Trade Shield implemented continuous predictive credit limit reviews across the company’s 4,000+ credit customers. This proactive approach enabled the company to:

Identify customers with capacity for increased purchasing.
Adjust credit limits dynamically based on real-time risk data.
Maintain delinquent debt and DSOs within acceptable ranges.

Impact

+ 58% Increase in Average Purchase Volumes per Customer.
+ 3% Growth in Active Buyers.
Significant boost in overall business profitability without compromising credit risk.

Why Trade Shield

Advanced predictive analytics for credit risk.
Scalable automation for large customer portfolios.
Proven ability to balance growth and risk management.

Client Testimonial

“Trade Shield’s predictive limit reviews gave us the confidence to grow aggressively while keeping risk under control.”

Finance Executive

Leading Global FMCG Company

Case Study

Driving Operational Efficiency Through Credit Automation: Henkel’s Success Story

Henkel South Africa, a global leader in adhesives and consumer goods, needed a reliable and adaptable credit risk management solution to support operational efficiency and compliance. With high transaction volumes and strict governance requirements, Henkel sought a platform that could simplify onboarding, accelerate credit assessments, and integrate seamlessly into existing workflows.

Challenge

Manual credit processes slowing onboarding and approvals.
Need for a user-friendly system adaptable to unique workflows.
Compliance and audit requirements demanding transparency and speed.

Solution

Henkel partnered with Trade Shield in 2023 to implement its credit risk management and onboarding platform, which delivered:

Automated credit assessment to accelerate decision-making.
Workflow adaptability for seamless integration.
Centralised data for easy access and audit trails.
Responsive support ensuring smooth implementation and ongoing optimisation.

Impact

Streamlined credit assessment processes.
Improved operational efficiency and compliance.
Enhanced user experience with a platform that is intuitive and adaptable.
Strong partnership with a provider committed to innovation and responsiveness.

Why Trade Shield

Proven reliability and adaptability for global operations.
Scalable automation for compliance and efficiency.
Exceptional client support and innovation-driven partnership.

Client Testimonial

“We are pleased to provide this reference for Trade Shield, with whom we have had a professional relationship since 2023. Throughout this time, Trade Shield has consistently delivered reliable, high-quality credit risk management and onboarding solutions that support our operational and compliance objectives. Their platform has proven to be user-friendly, adaptable to our workflows, and effective in streamlining our credit assessment processes. Their team is responsive, knowledgeable, and always willing to go the extra mile to ensure our requirements are met. We have found Trade Shield to be a dependable and professional partner, and we value the insight and innovation they bring to our business. We are confident in recommending Trade Shield to any organisation looking for a trusted and capable service provider in this space.”

Melanie Govender

Credit Controlling Manager, Henkel South Africa

Case Study

Africa’s Leading Provider of Building Products Streamlines Credit Risk Management with Trade Shield

A leading building products manufacturer and distributor needed a reliable and adaptable credit risk management solution to support operational efficiency and compliance. With high transaction volumes and strict governance requirements, the company sought a platform that could simplify onboarding, accelerate credit assessments, and integrate seamlessly into existing workflows.

Challenge

Manual credit processes slowing approvals and onboarding.
Need for a user-friendly system adaptable to unique workflows.
Compliance requirements demanding transparency and speed.

Solution

The company partnered with Trade Shield in 2021 to implement its credit risk management and onboarding platform, which delivered:

Automated credit assessment to accelerate decision-making.
Workflow adaptability for seamless integration.
Centralised data for easy access and audit trails.
Responsive support ensuring smooth implementation and ongoing optimisation.

Impact

Streamlined credit assessment processes.
Improved operational efficiency and compliance.
Enhanced user experience with a platform that is intuitive and adaptable.
Strong partnership with a provider committed to innovation and responsiveness.

Why Trade Shield

Proven reliability and adaptability for complex workflows.
Scalable automation for compliance and efficiency.
Exceptional client support and innovation-driven partnership.

Client Testimonial

“We are pleased to provide this reference for Trade Shield, with whom we have had a professional relationship since 2021. Throughout this time, Trade Shield has consistently delivered reliable, high-quality credit risk management and onboarding solutions that support our operational and compliance objectives. Their platform has proven to be user-friendly, adaptable to our workflows, and effective in streamlining our credit assessment processes. Their team is responsive, knowledgeable, and always willing to go the extra mile to ensure our requirements are met. We have found Trade Shield to be a dependable and professional partner, and we value the insight and innovation they bring to our business. We are confident in recommending Trade Shield to any organisation looking for a trusted and capable service provider in this space.”

National Credit Manager

Leading Building Products Company South Africa

Case Study

Mentis Africa Boosts Efficiency with Trade Shield’s Credit Automation

Mentis Africa, a leading manufacturer with a legacy of excellence, required a robust credit risk management solution to support operational efficiency and compliance. With complex workflows and high transaction volumes, the company needed a platform that could streamline credit assessments, simplify onboarding, and integrate seamlessly into existing processes.

Challenge

Manual credit processes slowing approvals and onboarding.
Need for a user-friendly system adaptable to unique workflows.
Compliance requirements demanding transparency and speed.

Solution

Mentis Africa partnered with Trade Shield in 2022 to implement its credit risk management and onboarding platform, which delivered:

Automated Credit Assessment to accelerate decision-making.
Workflow Adaptability for seamless integration.
Centralised Data for easy access and audit trails.
Responsive Support ensuring smooth implementation and ongoing optimisation.

Impact

Streamlined credit assessment processes.
Improved operational efficiency and compliance.
Enhanced user experience with a platform that is intuitive and adaptable.
Strong partnership with a provider committed to innovation and responsiveness.

Why Trade Shield

Proven reliability and adaptability for complex workflows.
Scalable automation for compliance and efficiency.
Exceptional client support and innovation-driven partnership.

Client Testimonial

“We are providing this reference for Trade Shield, with whom we have had a professional relationship since 2022. During this time, Trade Shield has delivered consistent, high-quality credit risk management and onboarding solutions that support our operational and compliance objectives. Their platform is user-friendly, adaptable to our workflows, and effective in streamlining our credit assessment processes. Their team is responsive and knowledgeable, and they ensure our requirements are fully met. We have found Trade Shield to be a reliable and professional partner, offering insight and innovation to our business. We recommend Trade Shield to any organisation seeking a service provider in this area.”

Karin Marillier

Financial Executive, Mentis Africa

Case Study

Shoprite Chooses Trade Shield for Reliable Credit Risk Management

Shoprite, one of Africa’s largest retail groups, needed a reliable and adaptable credit risk management solution to support operational efficiency and compliance across its extensive network. With high transaction volumes and strict governance requirements, the company sought a platform that could simplify onboarding, accelerate credit assessments, and integrate seamlessly into existing workflows.

Challenge

Manual credit processes slowing approvals and onboarding.
Need for a user-friendly system adaptable to unique workflows.
Compliance requirements demanding transparency and speed.

Solution

Shoprite partnered with Trade Shield in 2022 to implement its credit risk management and onboarding platform, which delivered:

Automated Credit Assessment to accelerate decision-making.
Workflow Adaptability for seamless integration.
Centralised Data for easy access and audit trails.
Responsive Support ensuring smooth implementation and ongoing optimisation.

Impact

Streamlined credit assessment processes.
Improved operational efficiency and compliance.
Enhanced user experience with a platform that is intuitive and adaptable.
Strong partnership with a provider committed to innovation and responsiveness.

Why Trade Shield

Proven reliability and adaptability for largescale retail operations.
Scalable automation for compliance and efficiency.
Exceptional client support and innovation-driven partnership.

Client Testimonial

“We are pleased to provide this reference for Trade Shield, with whom we have had a professional relationship since 2022. Throughout this time, Trade Shield has consistently delivered reliable, high-quality credit risk management and onboarding solutions that support our operational and compliance objectives. Their platform has proven to be user-friendly, adaptable to our workflows, and effective in streamlining our credit assessment processes. Their team is responsive, knowledgeable, and always willing to go the extra mile to ensure our requirements are met. We have found Trade Shield to be a dependable and professional partner, and we value the insight and innovation they bring to our business. We are confident in recommending Trade Shield to any organisation looking for a trusted and capable service provider in this space.”

JJ Jacobs

Credit Manager, Shoprite Checkers

Case Study

Diplomat Distributors Transforms Credit Management with Trade Shield’s Platform

Diplomat Distributors, a leading FMCG sales and distribution company, needed a robust solution to improve credit risk management and streamline decision-making. With thousands of customers and high transaction volumes, the business required real-time insights and predictive analytics to assess creditworthiness quickly and confidently.

Challenge

Manual credit processes slowing approvals.
Limited visibility into customer risk profiles.
Need for data-driven decisioning to mitigate credit risk and support growth.

Solution

Diplomat Distributors implemented Trade Shield’s trade credit analytics platform, which delivered:

Advanced Analytics for predictive credit risk assessment.
Real-Time Monitoring of customer credit behaviour.
Data-Driven Insights for dynamic credit limit reviews.
Streamlined Workflows to accelerate approvals and improve efficiency.

Impact

Faster credit decisions and improved operational efficiency.
Reduced credit risk exposure through proactive monitoring.
Enhanced ability to grow sales while maintaining strong risk controls.

Why Trade Shield

Predictive analytics for smarter credit decisions.
Real-time visibility for proactive risk management.
Scalable automation for high-volume FMCG environments.

Client Testimonial

“The implementation of Trade Shield as a trade credit analytics tool has had a significant impact on our credit management. The tool’s advanced analytics, real-time monitoring, and data-driven insights enable us to assess customer creditworthiness, mitigate credit risks, streamline processes, and quickly review credit limits.”

Minka Kitching

Credit Manager, Diplomat Distributors

Case Study